The DJ of Tomorrow, Here Today!
This is our version of a questions & answers forum. We honestly give you questions you should ask ANY DJ company, not just us. While searching for a great DJ we invite you to download or print off our Q & A to use. This will indeed aid you in finding the perfect DJ for any event. Of course, as always, please let us know any specific questions you might have.
TRAVEL FEES ? NO, ALL TRAVEL FREE
WHAT IF I NEED TO :
CHANGE EVENT TIMES, OR CHANGE THE VENUE, OR CHANGE THE DATE ? NO PROBLEM AND NO CHARGE.
HOW FAR DO YOU TRAVEL?
We travel anywhere in the Pacific Northwest (Oregon & Washington). We love the Portland Metro area but there are great people beyond its borders and beautiful country to see. So to answer the big question, NO, we have no travel fees. All charges are built into every package we have. Every company should try that, it feels great!
HOW DO I RESERVE AND BOOK A DJ FOR MY EVENT?
This is made so easy. Right at the top of every page and next to each package there is a "Book Now" tab. That can be clicked for you to fill out a form. Once that is submitted the date is held right away, a contract is generated the next business day and sent over to you for your signature. That gets sent back and we are booked. Planning forms get sent with the contract and invoice as well.
THE HOURS SAY YOU ARENT OPEN SUNDAYS, DOES THAT MEAN YOU WONT DJ?
This is always a question most DJs might get. We have office hours and then event working hours. We do events 24-hours a day 364-days a year. We are closed one day every year on Christ's Birthday - Christmas.
WHAT KIND OF EQUIPMENT IS USED?
This is most definitely a question that should be asked of any DJ company you might be interested in. We use only QSC Digital Pro Sound. This is huge to us because we believe for the job we do that QSC products are the best. There are different tools for different jobs and applications. We have searched and tested many others systems and QSC was the best for the DJ - Dance Floor application.
Our QSC systems were purchased in 2019 and we will continue with our company rule of only carrying equipment no more than 2-years old.
(We are not paid by QSC or The Farm)
WHY HIRE FUN SQUAD DJS FOR MY EVENT?
We realize you have a lot of choices but we are simply the best at what we do. We try to always maintain midrange pricing because we want to be available to as many people as possible. We only do one event per day so we won't ever be coming from or going to any other event but yours. We use the best equipment available for professionals and we switch it out every year. Lastly, we don't talk over customers, we always listen.
WHAT IF I NEED TO CHANGE SOMETHING DUE TO COVID-19?
No problem and no need to worry or panic. Any event date, event times, and venue location can easily be changed at any time, free of charge. Your event date can even be put on permanent hold until you are ready to use it. If something changes there is no need to cancel at all. Simply update the new event info with our office.
WILL YOU FOLLOW MY PLAYLIST?
Of course. We want to follow the wishes of our customers. After all, making a customer happy is the key to any successful business. We not only appreciate lists of your favorites but also your unfavorites, lol. The last thing we want to do is play a song you can't stand especially on the biggest day of your life!
CAN I CANCEL ONCE BOOKED?
Yes, however, there really is no need if only a change of time, date, or location need to take place. (See #2)
DO YOU GAURANTEE YOUR WORK?
Yes, we do and with a full money-back guarantee. We are the only DJ company I know of that does such a thing. We are so sure you will have a wonderful time and be so happy with our service we aren't scared to offer such an agreement. It is in every invoice we send.
IS IT EASY TO MAKE MUSIC REQUESTS AT THE PARTY?
Yes, it is, in fact, it is easier with Fun Squad DJs than any other DJ company around. It's true that many guests are simply afraid and/or embarrassed to go up to the DJ at a party or event. This takes away that fear. Here is what you can do here:
• Make music requests at the event.
• Make suggestions or requests like "Can you turn up the music".
• The event staff or other vendors can get a message to the DJ without having to walk over.
SHOULD I MAKE SURE THE DJ I HIRE HAS A BACKGROUND CHECK DONE?
YES! YES! YES! It's unfortunate but this is the world we live in. Our hearts all go out to so many tragedies being reported around our great country and beyond. Where ever there are large groups of people its imperative you know the vendors you have been cleared. This is something very important to us. Each and every staff member including DJs are background checked and must have NO criminal background. We also check to be certain every staff member has a good driving record. If you choose a different vendor please be sure you ask.
HOW LONG DOES IT TAKE FOR THE DJ TO SET UP AND TAKE DOWN AFTER?
We have everything we need in custom-built cases. All of our cases are built right here in the Northwest by Hard Rock Cases in Eugene Oregon. This ensures everything arriving safe and intact.
We always arrive to every event 90-minutes prior to the start time to set-up. We only need approximately 20-40 minutes to take down and case back up everything for travel.
WHAT IF YOU DONT HAVE A SONG I WANT IN THE MUSIC LIBRARY?
No problem. If we don't have a certain song in our drives of over 45,000 songs we will buy it and get it prior to the event or on-site if need be Thanks to our on-site WIFI hot spots built right into our equipment.
CAN I VISIT AN EVENT TO SEE YOU AT WORK?
I'm sorry, no. We would never invite anyone to an event that is someone else's. Imagine if the DJ had a group of people show up at your event. That would be so unprofessional and invasive. We really take our customers privacy sacred. We never tell anyone else about the events or the customer's info for whom we are working.
WILL YOU BE PERFORMING ANOTHER EVENT ON MY EVENT DATE?
Absolutely not. We only have two DJs and each of us only performs one event each day. We want our focus of the day to be on you and your event for that entire date. We want to be available to you from beginning to end.
The right DJ for your wedding day celebration will have a great impact on the success of your reception. A skilled DJ will masterfully emcee the event without overshadowing it, that you and your guests will remember for the rest of your lives!
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